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Shipping Policy for MotoClassicHouse.com

Thank you for shopping with MotoClassicHouse. Please review our shipping policies below to understand our procedures and fees.

1. Shipping Destinations

  • We ship within the United States and select international locations. For international orders, additional customs fees and import duties may apply.

2. Processing Time

  • Orders are processed within 2-5 business days after payment is received.
  • Customized or special-order motorcycles may take longer to process; estimated delivery times will be provided at checkout.

3. Shipping Methods & Delivery Times

  • We offer various shipping options, including standard, expedited, and express services.
  • Estimated delivery times:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-4 business days
    • Express Shipping: 1-2 business days
  • Shipping times are estimates and may vary due to unforeseen circumstances.

4. Shipping Costs

  • Shipping costs are calculated based on weight, size, destination, and chosen shipping method.
  • You will see the shipping fee during checkout before completing your purchase.

5. Shipping Carrier

  • We primarily use trusted carriers such as FedEx, UPS, and USPS.
  • We will select the most appropriate shipping partner based on your location and selected shipping method.

6. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment online for updates.

7. Shipping Restrictions

  • We do not ship motorcycles or products to P.O. boxes, military APO/FPO addresses, or certain international locations where restrictions apply.
  • If an address is invalid or delivery fails, additional charges may apply for redelivery.

8. Lost or Damaged Items

  • If your order is lost or arrives damaged, please contact us within 48 hours of receipt.
  • We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

9. International Shipping

  • Additional customs, duties, taxes, and other import fees may be applicable for international orders.
  • Customers are responsible for all customs and import charges.

10. Changes to Shipping Policies

  • We reserve the right to modify this shipping policy at any time without prior notice.